When you sell your gold to us, you can do so with complete confidence. The prices shown on our website are the exact prices we’re paying that day—no hidden fees, no surprises. If you give us a call and send your gold the same day, we’ll lock in your rate right then and there. Please note that prices may vary on un-hallmarked gold, but we’ll always be upfront and clear with you. Once your items arrive, we’ll check everything quickly and send your payment within 24 hours (most of the time it’s in your account within just 2 hours). And if you’d prefer, you’re always welcome to visit us in person at our Hatton Garden office for a face-to-face service. Simple, fast, and secure—that’s our promise to you.